Cancellation terms

• Please ensure you cancel a trip before the day scheduled for a trip to get a full refund.
• In cases where you could not join the bus and you were already charged for the route, Please email support@shuttlers.ng you will receive 50% refund of the trip.

Terms of refund

• You can receive 100% refund of your wallet subscription for trips not taken.
• You can receive 100% refund on a booking cancelled before the start of the day of the trip
• You can receive 50% refund on a booking cancelled after the trip has been taken. To receive 50% refund please email support@shuttlers.ng